How to Cancel or Reschedule Passport Appointment Online


The Department of Foreign Affairs (DFA) recently implemented the online appointment system where all Philippine Passport applicants whether it is new or for renewal will set an schedule appointment before visiting the desired DFA office. The online appointment system was first put in effect in some branches inside Metro Manila.

Now, if you already set an appointment but decided to cancel or reschedule the confirmed date of appointment due to some unforeseen event the system has provided these options. If you have to cancel or reschedule the date make sure it is 3 days before the confirmed date.

If you can’t arrive to your chosen date make sure to cancel your appointment to avoid problems in your future application. The DFA are planning to give penalty to no-show applicants because it affects other applicants schedule.

In this article you will learn how to easily cancel or reschedule your confirmed date of appointment in DFA online Passport appointment system.

How to Cancel Passport Appointment Online

To cancel your appointment you need the Appointment Code and the email address you used when you fill out the application form when you set your appointment. The appointment code can be found inside the confirmation email DFA sent to you or if you check the printed application form you will see a set of numbers at the bottom of the barcode, this is your appointment code.

When you have the appointment code and the email address go to this link ( enter the code and email in the field provided, check the captcha then click “View Details” button.

Cancel Passport Appointment

Clicking the view details button will reveal your appointment date details, at the bottom part of the page you will see set of buttons, click “CANCEL APPOINTMENT”. Please note that you can only cancel 3 days before the confirmed date.

Cancel Passport Appointment Online

Click Cancel Appointment again on the second page.

Cancel Passport Application 4

You will arrive into confirmation page confirming your appointment date was successfully canceled, you will also receive a confirmation email.

Cancel Passport Application 5

How to Reschedule Passport Appointment Online

If you want to reschedule your appointment, follow the same steps above when canceling the appointment but instead of clicking the cancel appointment button, click the “RESCHEDULE”.

Reschedule Passport Application online

When you click reschedule you will take back to the page like you are setting new appointment date, where you can select the DFA site and date, select the date that you want to make your appointment reschedule, then click confirmed.

Reschedule Passport application

You will receive an email confirmation for rescheduling your appointment, you need to confirmed it by clicking the link, just like when you first apply.

Reschedule Passport Appointment - Confirmation

Don’t forget to print your new application form with the new schedule date.

Read Also: How to Renew Philippine passport

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40 thoughts on “How to Cancel or Reschedule Passport Appointment Online”

  1. Nakapag bayad na po ako sa appointment ko, pag po ba nag resched ako, valid padin yung payment o may kelangan uli bayaran? salamat

  2. HinDi q po nah recieve appointment code q pano po ba yun boss e print q sana appointment q e open q sana yung details pru wla akong code ano dapat gawin ?

  3. Pano po wala aqng na receive na appointment code..Gusto ko.sanang mag apply ng appointment ulit kasi hindi aq nakaabot sa time nag pagbayad..Sayang talaga..

  4. Kaso dapat cancel ko muna previous appointment application ko..Pero hindi ko magawa kasi wala aqng natanggap na code

  5. Bakit po nacancancel ang appointment if you fail to confirm reschedule? I tried to reschedule my appointment but failed to confirm it. I just thought na nacancel lang yung resched so i went on dfa on my original sched. But wala na yung name ko sa list. The saddest part is tapos ko nang bayaran yung 1000 na payment and dfa manila told me na cancel na yung appointment and forfeited na yung binayad ko. Sayang yung time and yung binayad ko. ????

  6. Hello po, nagpaschedule ako kanina, pero hindi nakaabot sa payment info page at hindi nakataos ng appointment process. Nung nirefresh ko yung page for ang sabi may appointment na raw ako, pero wala po akong nakuhang reference number for payment. Hindi pa ako tapos sa process pero po pending na yung appointment sched. Saan po ako kukuha ng reference number? Makacancel po ba yun if hindi ako nagbayad? Salamat.

  7. hello po …pano po kaya ung apoinment q now lng ..nagpill ap n aq tapos epay nagproceed aq ..nd p aq byad wla nmn binigay n apoinment code so that ma view q po sna ang apoinmen status q ..pero wlang code kya nd q tuloy alam qng confirm n apoinment q ..wait q din email nila wla din …..then nagpill ap aq ulit ng apoinment 3* n …tpos sbi ur apoinment already exist …nd q alam qng confirm n kc wla nmn email na inisend skin pra maprint q sna,,,,,,please pa help po if paano to ..april 2 pinaapoinment q e

  8. Same problem sa akin walang na send na code… hindi ko ma cancel kasi wala code na binigay. sayang may slot panaman sana na medyo maaga ang schedule..

  9. wala pa akong na received na appointment code pati sa email pano ko ma view at di pwede magbayad pag walang print out

  10. gudday..
    may appointment na po ako, pero may mali akong napansin na information sa papel ko..pano ko po ma edit? at kung ecancel ko yong appointment ko, magbabayad ba ulit ako ng P950?

  11. Sir. Na cancel ko yong confirm booking ko. For important reason. Gusto ko po magpa appointment uli. Magagamit ko pa din ba yong nabayad ko po

  12. sir gandang araw.bakit po hindi ma resched group appointment namin.. pano po kung e cancel nlng po namin paano po yung bayad namin..need your help

    • Please note that;

      a. You can only reschedule weekday appointment to another weekday;
      b. You can only reschedule once; and
      c. Rescheduling is subject to availability of appointment slots.

  13. good day!
    paano po kung di ako nakaabot sa oras ng payment? then i tried to book again pero sabi ng dfa my existing akong appointment. then i try to pay sa 7/11 after ng valid time pero invalid ang sabi nila


    • double check mo in the spam folder or trash folder in your email, or you may contact the Appointment Hotline for assistance: (02) 8234-3488.

  15. i want to reschedule my appointment however, there is no option of ‘reschedule’ at the bottom of the page after my name. ‘download form’ lang ang nakalagay. is there an implication here?

  16. Pano po Ako makaka pag reached kung Wala nmn po akong narerecieve na reference number at wala pong email na dumadating?

  17. pano po kapag meron ng appointment code tapos gusto ko pong icancel pero ayaw gumana ng appointment iconfim daw muna pero bayad na ako

  18. Need help please nagapply po ako and for payment na sana kaso nagerror din pagrefresh ko bumalik sa home and ng nagfile ulit ako d na pwede kasi may existing na daw pero wal ako appointment code na natanggap.. i already check my spam and trash wala nmn nasend. Gmail gamit ko

  19. good pm po,wala po akong nareceived na refererence # sa email ko,kahit po sa spam.for payment na po ako.slamat

  20. hello po. Wala pa po aq nariricieve n email. Paano poh kung wala po ako maricieve gang sa araw po ng schedule automatic na po ba yun nacacancel pag di nakapunta. Salamat po.

  21. Good noon sir paano ko po makacancel e hindi nmn po nagppdala ng code hindi po tuloy ako makagawa ng bago


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