Pag-IBIG Fund (HDMF) Directory


The Home Development Mutual Fund (abbreviated as HDMF), more popularly known as the Pag-IBIG Fund has a Corporate Headquarters, Support Services and Housing Group, 30 Members Desk, 30 NCR Branch Offices, 29 Luzon Provincial Branch Offices, 20 Visayas Provincial Branch Offices, 21 Mindanao Provincial Branch Offices and 30 Overseas Post, to administer the national savings program and affordable shelter financing, and to assist every Filipinos employed by local and foreign-based employers as well as voluntary and self-employed members applying for short-term loans and access to housing programs.

Here are list of Pag-IBIG Fund (HDMF) exact location addresses, contact numbers and emails.

Read: How to apply for SSS Housing Loan for Repairs and/or Improvements


Petron Mega Plaza
# 358 Sen. Gil J. Puyat Avenue, Makati City
Trunkline: (02) 422-3000 connecting all departments

Support Services and Housing Group

# 409 Shaw Boulevard, Mandaluyong City
Trunkline: (02) 422-3000 connecting all departments

Members Desk

Ali Mall Service Desk
3/F Alimall, Araneta Center, Cubao, Quezon City

Antipolo Pag-IBIG Fund Members Desk
Robinsons Malls Metro East Marcos Highway, Brgy. Dela Paz, Pasig City
Contact # 682-8097

Baler Service Desk
Baler Municipal Building, Poblacion , Baler, Aurora
(042) 722-0000

Bogo Services Office
Dolores Bldg. P. Rodriguez St, Bogo City, Cebu
(032) 231-4523

Borongan Service Desk
2/F Governor’s Office Capitol Building, Brgy. Alang-Alang Borongan City, Eastern Samar.

Cabuyao Member Services Office
2F Centro Mall, Brgy. Pulo, Cabuyao City, Laguna

CalasiaoPag-IBIG Fund Members Desk
Robinsons Place Brgy. San Miguel Calasiao, Pangasinan

Caloocan Pag-IBIG Fund Members Desk
Robinsons Nova Market Brgy. Pasong Putik, Quirino Highway Novaliches, Quezon City
Contact # 921-7659

Caloocan Pag-IBIG Fund Members Desk
Robinsons Town Mall Malabon No. 5 Gov. Pascual Avenue corner Crispin Street, Tinajeros, Malabon City
Contact # 364-8287

Catanduanes Service Desk
JCB Building, Constantino St. Virac, Catandaunes

Daet Field Service Center
Barcelona Building, Magallanes Iraya, Daet, Camarines Norte
Contact # (054) 440-1640

Gingoog Service Desk
Dadal Building Motoomull St., Gingoog City
(088) 842-7161

Imus Pag-IBIG Fund Members Desk
Robinsons Place Imus General E. Aguinaldo Highway, Imus, Cavite
Contact # 474-0376

Ipil Service Desk
Metro Ipil Hotel Megalights St., Don Andres, Ipil, Zamboanga Sibugay
(7001) 333-5228

Lipa Service Desk
Robinsons Lipa, Batangas

Manila Members Desk
Basement Robinsons Place Ermita, Pedro Gil cor. Adriatico Street, Ermita, Manila

Marawi Service Desk
GF Provincial Capitol Complex, BuadiSacayo, Marawi City

Masbate Service Desk
Espinosa Apartment, Mabini Street Masbate City, Masbate
(056) 333-3678

Ortigas Pag-IBIG Fund Members Desk
Robinsons Galleria EDSA cor. Ortigas Avenue, Quezon City
Contact # 696-6962

Ozamis Service Desk
ABC Building Ozamis City Hall, Ozamis City
(088) 564-0625

Pampanga Pag-IBIG Members Desk
Robinsons StarmilsBrgy. San Jose, San Fernando City Pampanga
(045) 628-6026

Robinsons Mall Service Desk (General Santos)
(083) 301-0515

Robinson’s Service Desk (Butuan)
LingkodPinoy Center, Level 3, Robinsons Mall JC Aquino Avenue, Butuan City

Robinson’s Service Desk (CDO)
LingkodPinoy Center, Level 2, Robinsons Mall, Rosario Crescent &FlorentinoSts., CDO
(088) 856-2850

Sogod Service Desk
Gaisano Capital Sogod Zone V, Sogod, Southern Leyte
(053) 832-3821

Sorsogon Service Desk
Gerald Son Commercial Space Magsaysay St., Almendras Sorsogon City
(054) 421-5339

Tandag Service Desk
VTP Building Capitol Road Saturn Telaje, Tandag City
(086) 211-5659 (Tfax)

TarlacPag-IBIG Members Desk
Robinsons Luisita Mac Arthur Highway, Brgy. San Miguel, Hacienda Luisita,   Tarlac City

Tubod Service Desk
2F LJ & JJ Bldg. Poblacion,Tubod, Lanao del Norte

Veranza Mall Service Desk

Read: Pag-IBIG Housing Loan: Less Requirements, and Lower Interest

NCR Branch Office

Antipolo Member Services Branch
Budget Lane Shopping Center Provincial Road, San Jose, Antipolo City
Trunklines: (02) 422-3000

Ayala Avenue Member Services Branch
2nd Flr., SSS Building 6782 Ayala Avenue cor. V. A. Rufino Street, Makati City
Email Address: [email protected]
Trunkline: (02) 422-3000

Binondo Members Services Branch
Lucky Chinatown Annex B (Cityplace Square) Calle Felipe corner La ChambreBrgy 293 Zone 28 Binondo Manila 1006
Trunklines: (02) 422-3000

Biñan Member Services Branch
Royal Star Marketing, Appliances Building National Highway, Brgy. San Vicente, Biñan, Laguna
Email Address: [email protected]
Trunkline: (02) 422-3000; (049)511-8284

Buendia I Member Services Branch
2nd Flr. 317 Justine Bldg. Sen. Gil Puyat Avenue, Makati City
812-4731 connecting all departments; 422-3000 connecting all departments

Buendia II Member Services Branch
Ground Flr. 317 Justine Bldg. Sen. Gil Puyat Avenue, Makati City
812-4731 connecting all departments; 422-3000 connecting all departments

Caloocan Member Services Branch
Puritan Philippines, Inc. (PPI) Building 355 EDSA cor Gen. Tirona Street, BagongBario, Caloocan City
Email Address: [email protected]
Trunklines: (02) 422-3000

Commonwealth Ave. Member Services Branch
LGF Diliman Commercial Center, Commonwealt Ave., Batasan Hills, Quezon City
Trunkline # (02) 422-3000

Cubao Technical and Administrative Support
145 3rd Floor, Union Square Condominium
Carpark Bldg., 15th Avenue, Cubao Quezon City 1109
Email Address: [email protected]
Trunklines: (02) 422-3000

Cubao Member Services Branch
Spark Place Building 2nd Level Spark Place Building

Tuazon corner 10th Avenue
Brgy. Socorro, Cubao, Quezon City
Email Address: [email protected]
Trunklines: (02) 422-3000

Dasmariñas Member Services Branch
Robinsons Place Dasmariñas Gen. E. Aguinaldo Highway cor. Governor’s Drive, SitioPalapala, Dasmariñas, Cavite

Guadalupe Member Services Branch
2nd Flr., Guadalupe Commercial Complex No. 9, EDSA-Guadalupe, Makati City
Email Add: [email protected]
Trunkline: (02) 422-3000

Imus Member Services Branch
Olma Building, Emilio Aguinaldo Highway,Imus, Cavite
Email Address: [email protected]
Trunklines: (02) 422-3000

Kamias Member Services Branch
# 795, Anchor Center EDSA, Quezon City
Email Address: [email protected]
Trunklines: (02) 422-3000

Las Piñas Members Services Branch
Robinsons Place Las Piñas
345 Alabang-Zapote Road, Brgy. Talon Uno, Las Piñas City
Trunklines: (02) 422-3000

Makati Central Business District-NCR South
2nd Flr. 317 Justine Bldg. Sen. Gil Puyat Avenue, Makati City
812-4731 connecting all departments; 422-3000 connecting all departments

Manila Members Services Branch
Palacio del Gobernador Condominium A. Soriano Ave., cor. General Luna St. Intramuros, Manila,
Email Address: [email protected]
Trunklines: 422-3000

Mandaluyong Members Services Branch
500 Shaw Zentrum, Shaw Boulevard, Mandaluyong City
Email Address: [email protected]
Trunklines: 422-3000

Marikina Member Services Branch
2F Graceland Plaza, Sta. Teresita Village, J.P. Rizal St., Malanday, Marikina
Trunklines: 422-3000

Muntinlupa Member Services Branch
3rd Floor, ARCS1 Sycamore Building Buencamino St. corAlabang-Zapote Road, Alabang, Muntinlupa City
Email Add: [email protected]
Trunkline: (02) 422-3000

Ortigas Member Services Branch
611 Westar Building Shaw Boulevard, Pasig City
Email Address: [email protected]
Trunklines: (02) 422-3000

Outside Makati Central Business District Area
5th Flr. 317 Justine Bldg. Sen. Gil Puyat Avenue, Makati City
812-4731 connecting all departments; 422-3000 connecting all departments

Pasay Members Services Branch
Roxas Strip Building Libertad cor. Roxas Boulevard, Pasay City
Email Address: [email protected]
Trunklines: (02) 422-3000

Pasong Tamo Member Services Branch
Gate 3 Plaza Lawton Avenue &Juliano Ave., Phase III, Afpovai, Western Bicutan Taguig City
Trunklines: (02) 422-3000

Poblacion Member Services Branch
4/F KBC Bldg., J. P. Rizal St. Brgy. Olympia, Poblacion, Makati City
Email Add: [email protected]; [email protected]
Trunkline: (02) 422-3000

Quezon Avenue Member Services Branch
# 12 Quezon Avenue cor 7 Kitanlad Street, Quezon City
Trunkline # (02) 422-3000
Telephone # 925-6754

Rosario Member Services Branch
MGS Building, General Trias Drive, Tejeros, Rosario, Cavite
Trunkline # (02) 422-3000

SM Aura-Taguig Member Services Branch
7/F SM Aura, Taguig City
Email Address: [email protected]; [email protected]
Trunkline: (02) 422-3000

Mesa Member Services Branch
G/F J & T Building, 3894 Ramon Magsaysay Boulevard, Sta. Mesa, Manila City
Email Address: [email protected]; [email protected]
Trunkline: (02) 422-3000

Valenzuela Members Services Branch
286 ARCA North Center, McArthur Hi-way
Brgy. Karuhatan, Valenzuela City
Trunklines: (02) 422-3000

Luzon Provincial Branch Office

Angeles Member Services Branch
105 Angeles Business Center Building Nepo Business Center cor Teresa Avenue Angeles City
(045) 458-1004

Baguio Member Services Branch
Lot 9 S. Bldg, Engineers Hil, Uppersession road, Extension, Baguio City
Email Address: [email protected]
Trunklines: (074) 619 – 1330 or 619 – 2710

Balanga Member Services Branch
T. Edifice Building Capitol Drive, Balanga City

Baliuag Member Services Branch
3006 Augustine Square DRT Highway, Pinagbarilan Baliuag, Bulacan
Trunkline: (02) 422-3000

Batangas Member Services Branch
2nd Floor ATDRMAM Building, Kumintang Ibaba, Batangas City
Email Address: [email protected]
Trunklines: (043) 723-5939, 723-6151, 723-5848, 723-2082

Cabanatuan Member Services Branch
Duran Building, Quezon District Maharlika Highway, Cabanatuan City
(044) 600-1225

Calamba Business Hub
High Rise Business Center Building
Brgy. Halang, Calamba City
Email Address: [email protected]
Trunkline: (02) 422-3000

Calamba Member Services Branch
Andenson Building 3, National Highway, Brgy. parian, Calamba City
Email Address: [email protected]
Trunkline: (02) 422-3000

Calapan Member Services Branch
RKT Building, J. P. Rizal St., Brgy. Lalud, Calapan City, Oriental Mindoro
(043) 288-2506

Cauayan Member Services Branch
2nd Floor, Bucag Bldg., cor. F. L. Dy and CacillerSts. Cauayan City, Isabela

Dagupan Member Services Branch
ARDC Building, #20 Burgos Street, Dagupan City, Pangasinan 2400
Email address: [email protected]
Trunkline : (075) 522-3865 (connecting all departments)

La Union Members Services Branch
Pag-IBIG Fund Building Government Center, Sevilla San Fernando City, La Union
Email Address: [email protected]
Trunklines: (072) 242-5588/89 (connecting all operating units); (072) 242-1970

Laoag Member Services Branch
G/F Jomel 1 Building A. Castro Street,Brgy. 15, Laoag City
Email Address: [email protected]

Legazpi Member Services Branch
Hi-Tone Construction and Development Corp. Bldg. F. Imperial Street, Bitano, Legazpi City
Email Addess: [email protected]
Trunklines: (052) 480-8539; 480-8867; (052) 820-5743

Lipa Member Services Branch
3MJ Building, BrgyMarawoyLipa City, Batangas
(043) 702-5363

Lucena Member Services Branch
Ground & 2nd Floor Lucena Grand Central Terminal Building Ilayang Dupay, Lucena City
Email Address: [email protected]
(042) 710-2869

Malolos Member Services Branch
1215 Javier Building, Mac Arthur Highway, SumapangMatanda, City of Malolos, Bulacan
Email Address: [email protected]
Trunklines: (044) 794-0549

Read: How to Apply Pag-IBIG Fund Housing Loan Online

Meycauayan Member Services Branch
Supima Square Commercial Complex Malhacan Road, MalhacanMeycauayan, Bulacan
Trunkline: (02) 422-3000

Naga Member Services Branch
Bldg. 1, ALDP Plaza Mall Roxas Avenue (Diversion Road), Naga City
Email Address: [email protected]
Trunklines: (054) 472-3610 / 473-1017 / 473-5232-34 / 473-8098-99;
Fax No.: (054) 472-3560

Palawan Member Services Branch
Goland Heights Leasing House, Malvar Street, Barangay San Pedro, Puerto Princesa City
(048) 433-5024

San Fernando Members Services Branch
Suburbia Commercial Center Maimpis, City of San Fernando, Pampanga
Email Address: [email protected]
Trunklines: (045) 860-4490 (connecting all divisions)

San Pablo Member Services Branch
1st & 2nd Floor of El Coco Grande Building located at Gen. Malvar St., San Pablo City
(049) 503-1024

Solano Member Services Branch
One Asia Place, Benigno Aquino Ave. Barangay Quezon, Solano, Nueva Vizcaya

Sta Rosa Member Services Branch
Cross Town Mall Plaza Brgy. Pulong-Sta.Cruz, Tagaytay-Sta.Rosa Road, Sta. Rosa City, Laguna
Trunkline: (02) 422-3000

Subic Bay Member Services Branch
2nd Floor Formosa Tower, Manila Ave. CBD Area, Subic Bay Freeport Zone 2200
Email Address: [email protected]

Tarlac Member Services Branch
My Metrotown Mall Plaza Sto. Cristo, Tarlac City

Tuguegarao Member Services Branch
Editha Tuddao Building, Balzain Road, Tuguegarao City, Cagayan
Email Address: [email protected]
Trunklines: (078) 844-1448; 844-2285 (connecting all divisions)

Urdaneta Member Services Branch
3/F, CB Mall, Mc Arthur Highway, Nancayasan, Urdaneta City, Pangasinan
Email address: [email protected]

Vigan Member Services Branch
3/F Plaza Maestro Commercial Complex Burgos Street, Vigan City
Email Address: [email protected]

Read: Eligibility Requirements for Pag-IBIG Housing Loan

Visayas Provincial Branch Office

Bacolod Members Services Branch
Gaisano Grand City Mall Araneta St., Singcang, Bacolod City
Email Address: [email protected]

Calbayog Member Services Branch
ACLC Bldg. Maharlika Hi-way, Brgy. Obrero, Calbayog City Samar
Contact #: (055) 209-2642
Email Address: [email protected]

Capiz Members Services Branch
A & T Santos Inc. Building Brgy. Lawaan, Roxas City

Cebu-Ayala Member Services Branch
Ground Floor, Pag-IBIG Fund-WT Corporate Tower, Mindanao Avenue, Cebu Business Park, Cebu City
Email Address: [email protected]
(032) 415-5002

Cebu Downtown Member Services Branch
Gaisano South, Leon Kilat St., Cebu City
(032) 231-2918

Cebu Business Hub
2nd and 3rd floors, Pag-IBIG Fund-WT Corporate Tower, Mindanao Avenue, Cebu Business Park, Cebu City
BDD (032) 234-2776; email address: [email protected]
LOD (032) 415-5008; email address: [email protected]
LMRD (032) 412-2173; email address: [email protected]

Danao Member Services Branch
Gaisano Capital Danao F. Ralota St., Danao City

Dumaguete Member Services Branch
Manuel L. Teves St., TacloboDumaguete City
(035) 422-2170

Iloilo City Members Services Branch
Plazuela De Iloilo Benigno Aquino Avenue, Diversion Road, Mandurriao, Iloilo City
Email Address: [email protected]

Kabankalan Members Services Branch
Farmers Training Center Rizal Street, Kabankalan City
(034) 471-3626

Kalibo Members Services Branch
2nd Floor, St. Ignatius Square, Maagma Street Kalibo, Aklan
(036) 268-9335

Mactan Member Services Branch
Lower Ground Floor, Gaisano Mactan Island Mall, Pajo, Lapu-lapu City, Cebu
Email Address: [email protected]

Mandaue Member Services Branch
3rd Floor, J. Center Mall, A. S. Fortuna St., Bakilid, Mandaue City, Cebu
[email protected]
(032) 328-0600

Molo Members Services Branch
2F GT Plaza Mall, M.H. del Pilar St., Molo, Iloilo City
Email Address: [email protected]

Ormoc Member Services Branch
Gaisano Riverside, Brgy. AlegriaOrmoc City, Leyte. 6541
Email Address: [email protected]

Sagay Members Services Branch
Espino Bldg., Cabalawan Rd., cor. Gonzaga St., PoblacionSagay City, Negros Occidental
(034) 454-1608

Tacloban Member Services Branch
Pag-IBIG Building, Brgy. Abucay, Maharlika Highway, Tacloban City, Leyte. 6500
Email Address: [email protected]

Tagbilaran Member Services Branch
Galleria Luisa, Gallares Street, Tagbilaran City, Bohol
(038) 235-4065

Talisay Member Services Branch
2/F, Gaisano Capital SRP Brgy. San Roque, SRP Highway Talisay City, Cebu
(032) 512-0177

Toledo Member Services Branch
G/F Prince Warehouse Club Toledo, S. OsmenaSt.,Sipaway, Brgy. Luray II, Toledo City, 6038 Cebu
Email Address: [email protected]
(032) 467-8214

Mindanao Provincial Branch Office

Butuan Member Services Branch
KHO Building, (Beside PSA), JC. Aquino Avenue,Butuan City

Cagayan de Oro Central Member Services Branch
Pag-IBIG Fund Building J. R. Borja -Mortola St., Cogon, Cagayan De Oro City
Email Address: [email protected]
Trunklines #: (088) 856-1860;856-1861;856-1862;856-3068; (08822) 722-800;710-268;714-616;726-348

Cagayan de Oro West Member Services Branch
GF Stary Building, Max Suniel Street Brgy. Carmen, Cagayan de Oro

Cotabato Member Services Branch
Chio Building, Notre Dame Ave., Cor. Clemente Allinio Street, Cotabato City

Davao Central Member Services Branch
Pryce Tower Building JP Laurel Street Davao City
(082) 227-0463

Davao North Member Services Branch
2nd Floor Alpha Building Lanang, Business Park, Angliongto, Lanang

Davao South Member Services Branch
G/F Building 3, GMC Building, # 97 Mac Arthur, Highway, Matina, Davao City
(082) 285-8241

Digos Member Services Branch
USPD Commercial Building, Rizal Avenue, Digos City

Dipolog Member Services Branch
FSA II Building, Quezon Avenue Miputak, Dipolg City
(065) 212-4542 (Tfax)

General Santos Member Services Branch
EJ Yomon Building, Santiago Boulevard, General Santos City

Iligan Member Services Branch
Level 2, LingkodPinoy Robinson’s Place iliganTubod Highway, iligan City
(063) 221-0250 (Tfax)

Kidapawan Member Services Branch
ABLC Building, Ninoy Aquino Road, Kidapawan City
(064) 521-0253

Koronadal Member Services Branch
Ground Floor JYSL Building Corner Balmores – Arellano Sts. Koronadal City 9506, South Cotabato
(083) 228-8125

Malaybalay Member Services Branch
PAZ Bulding, Carbajal St. cor San Isidro St., Malaybalay City, Bukidnon

Pagadian Member Services Branch
2nd Floor DBP Building Rizal Avenue, Balangasan District, Pagadian City
Email Address: [email protected]
Fax. No.: (062) 215-3029

Panabo Member Services Branch
2F Nixon Lim Building, National Highway San Francisco, Panabo City, Davao del Norte
Fax. No.: (084) 628-6998

Polomolok Member Services Branch
WJ Building, Cannery Road, Sanchez Subdivision, Brgy. Poblacion, Polomolok, South Cotabato
Fax. No.: (083) 225-2969

San Francisco Member Services Branch
G/F Gaisano Capital, Brgy. 4, National Highway, San Francisco, Agusan del Sur
(085) 839 5270 and (085) 839 5608

Surigao Member Services Branch
LML Building, Km. 1, National Highway, Brgy. Washington, Surigao City
(086) 826-6212 (Tfax)

Tagum Member Services Branch
Nicole’s 22 Building, Assessors Village, Apokon, Tagum City
Email Address: [email protected]
(084) 216-4413

Zamboanga Member Services Branch
Pag-IBIG Fund Building San Jose Road, Baliwasan Zamboanga City
Email Address: [email protected]

Overseas Post

Abu Dhabi (Middle East)
C/O Philippine Embassy
W-48, Street No. 8 Sector 2-23, Plot 51, Al Qubaisat, Abu Dhabi United Arab Emirates
Email Address: [email protected]
Mobile :00971503576308
Contact Person : Salome M. Macatangay

Alkhobar, KSA (Middle East)
c/o Skyfrieght Forwarders
1st St. cor. King Fahad St., P.O. Box 2539, Alkhobar, KSA
Email Address: [email protected]
Mobile : +966507181849
Contact Person :Lacsamana P. Tuan

Athens, Greece (Europe)
Philippine Overseas Labor Office
# 10 Fhiotidos Str., Ambelokipi 11523 Athens, Greece
Email Address: [email protected]
Fax : (0030210) 6983265
Mobile : (003069) 77425678
Contact Person : Jean V. Santos

Bahrain (Middle East)
c/o Philippine Embassy Villa
No. 939 Road No. 3320 Manama, Bahrain, P.O. Box 26681
Email Address: [email protected]
Mobile : (00973)37311278
Contact Person : Darwin L. Lansang

Bandar Seri Begawan, Brunei Darussalam (Asia Pacific)
c/o Philippine Embassy
SPG 336 Diplomatic Enclave Jalan Kebangsaan, BSB Brunei Darussalam BA 1210
Email Address: [email protected]
Tel. No. : (00673)2241465; (00673)2241466 loc 120
Mobile : (00673) 8830326
Contact Person : Edna C. Peñahermoso

Dubai (Middle East)
Philippine Consulate Gen. Phil. Overseas
Labor Office Beirut St., Al Qusais 3 P.O. Box 4960, Dubai, UAE
Email Address: [email protected]
Tel. No. : 971-042207221
Mobile : 971567285143
Contact Person: Lowella C. Recto

Hongkong SAR (Asia Pacific)
c/o Philippine Consulate General
14th Flr., United Center Building, 95 Queensway, Hongkong SAR
Email Address: [email protected]
Tel. No. : (00852) 2823-8561
Mobile :(00852) 94524287
Contact Person : Raymond Francis L. Ramos

Jeddah, KSA (Middle East)
Philippine Consulate General
Umm Al-Qura Street Rehab District P.O. Box 4794 Jeddah 21412
Email Address: [email protected]
Mobile : (+966) 566289554
Contact Person : Jamal D. Baguan

Kuwait (Middle East)
C/O Philippine Embassy ,Villa No.817,Block 1, Street 101,Al Sadiq Area, State of Kuwait
Email Address: [email protected]
Fax : (00965) 532-9319
Mobile : +96596693777
Contact Person : Mahmoud B. Khalil

London, United Kingdom (Europe)
c/o Philippine Embassy
6 Suffolk St., London SW1Y 4 HG United Kingdom
Email Address: [email protected]
Tel. No. : +447718163222
Contact Person : Maria Fe B. Mangalile

Macau Sar (Asia Pacific)
Phil. Consulate General Macau SAR
Unit 1404-1406,14/F AIA Tower, NOS.251A-301, AvenidaComercial De Macau, Macau Sar
Email Address: [email protected]
Tel. No. : (853) 28757111
Fax : (853) 28757227
Mobile : (853) 62573754
Contact Person : Joel I. Nadres

Malaysia (Asia Pacific)
c/o Philippine Embassy Kuala Lumpur
No. 1 Changkat Kia Peng 50450 Kuala Lumpur, Malaysia
Email Address: [email protected]
Mobile: (0060) 176563971
Contact Person: Maria Rosario S. Macadangdang

Milan, Italy (Europe)
c/o Philippine Consulate General
Via Stromboli 1, 20144, Milan, Italy
Email Address: [email protected]
Tel. No. : (003902) 43510205
Mobile : (+393) 204-572603
Contact Person : Brigitte P. Mahor

New York (North America)
Phil. Consulate General
556 5th Avenue New York 10036 USA
Email Address:[email protected]
Mobile : + 646 832 6208
Tel. No. : +1 646 8696690
Contact Person : Michael F. Azucena

Oman (Middle East)
c/o Philippine Embassy P. O Box 450
PC 115 Madinat, Sultan Qaboos, Muscat, Oman
Email Address: [email protected]
Contact Person: Pag-IBIG-Oman Service Desk

Qatar (Middle East)
c/o Philippine Overseas Labor Office
Al Furat Street, Zone 66, Onaiza Area 24900, Doha, Qatar
Email Address: [email protected]
Tel. No. : (00974)4866236
Contact Person: Camille Kirstin A. Calabon

Riyadh, KSA (Middle East)
c/o Philippine Embassy Site
Site D4, Collector Rd., C Diplomatic Quarters P.O. Box 94366, Riyadh, KSA
Email Address: [email protected]
Tel No. : +966537980452
Fax : (009661) 4883945
Mobile: +966537980452
Contact Person: Renato A. Soqueno

Rome, Italy (Europe)
c/o Philippine Embassy
Vialledelle Medaglied’Oro 112/114 00136 Rome, Italy
Email Address: [email protected]
Tel. No. : (003906) 39740853
Mobile: (3932)81475555
Contact Person: Delilah C. Gutierrez

Singapore (Asia Pacific)
c/o Philippine Overseas Labor Office
Philippine Embassy, 20 Nassim Road, Singapore 258395
Email Address: [email protected]
Tel. No. : (0065) 6737 3977 loc 106
Mobile: +65-98533147
Contact Person: Christian Jan T. Oliveros

South Korea (Asia Pacific)
c/o Philippine Overseas Labor Office (POLO)
Philippine Embassy, 12 Hoenamuro 42-gil Yongsan-gu, Seoul City 140-857 Republic of Korea
Email Address: [email protected]
Tel. No. : (0082)237853634
Mobile: (0082) 1071450385
Contact Person: Dominic A. Leoligao

Taiwan (Asia Pacific)
3F, No. 33, Sec.2, Jianguo N. RD. Zhongshan District Taipei City, Taiwan
Email Address: [email protected]
Tel.No. +886-2-2517-7775
Fax (00886) 225-079805
Mobile +886-975563561
Contact Person: Lersa A. Li

Tokyo, Japan (Asia Pacific)
3rd Flr., SK Ueno Bldg., 3-18-7 Higashi Ueno Taito-Ku Tokyo 110-0015, Japan
Email Address: [email protected]
Tel. No. : (0081) 8010352808
Contact Person : Olivia C. Akatsu

Toronto Canada (North America)
Ontario, Canada M4P 3B5
Email Address: [email protected]
Tel. No. : +1 (647) 642-3694
Contact Person : Elizabeth V. Borres

Read: Step-by-Step Guide on How to Apply for a Pag-IBIG Housing Loan

Please note that Servicing counters are located in all NCR/Regional branch offices. In the NCR, you can relay your provident-related concerns to the Pag-IBIG Branch maintaining your records. Meanwhile, your housing-related concerns can be addressed by the Pag-IBIG Housing Operations Sector, which is located at the: JELP Building, 409 Addition Hills, Shaw Boulevard, Mandaluyong City.  If you are based in the region, you visit the branch maintaining your contributions and housing loan records.

For your immediate concerns you may also reach them at:

724-4244 (Pag-IBIG) – 24/7 Call Center operations. Rest assured that we shall carefully evaluate your concerns and shall respond to you immediately. Likewise, we shall give your complaints considerable attention according to the ff:

DurationNature of Concern
3 Working Days
  • Simple queries (General Information)
  • Complaints
10 Working Days
  • Complex Queries (Policy and Loan-related queries, queries that require coordination with other Pag-IBIG Offices.
  • Grave complaints
1 Hour
  • Pag-IBIG Hotline Queries

Source: Pag-IBIG

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