How to Retrieve Your Pag-IBIG MID Number?

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With the rise of the pandemic, several government agencies and institutions are continuously helping out the entire country. They’re giving out loans — furthermore, they’re providing financial aids.


One of the loans that have been announced to be available is the Pag-IBIG loan. However, in order for you to apply, you need several account-specific information such as your Pag-IBIG Membership Identification Number (MID).

In this article, we will help you retrieve your Pag-IBIG MID number in case you forgot it. This can greatly help you in applying for loans!

Read: What’s the Difference Between the Pag-IBIG 3-Month Moratorium and the Grace Period?

Lost Pag-IBIG MID Number

To be eligible for loans and benefits, a Pag-IBIG member must be able to pay the monthly contributions that come. Moreover, it is also needed for a member to be aware of his or her MID number — but what if it got lost?

However, there are some cases in which a person may have lost or forgotten his or her Pag-IBIG number.

Read: A Guide on Bidding and Purchasing Pag-IBIG Foreclosed Properties

So what would be the best thing to do? Would you be able to retrieve it? Before, the only way to retrieve a lost or a forgotten Pag-IBIG MID number is by calling them.

However, it has been one of the best things that it is now possible to retrieve your Pag-IBIG MID number through the use of Virtual Pag-IBIG website.

Read: LIST: PSA Field and Regional Addresses and Offices with Email Address

Without further ado, here’s how you can retrieve it via the Virtual Pag-IBIG:

  1. Open the virtual Pag-IBIG website and select “Be a Member” and then “Verify MID No.”
  2. Input your registration tracking number (RTN), last name, and date of birth in this format (YYYY-MM-DD).
  3. Hit on “SUBMIT.”

Your Pag-IBIG Membership ID (MID) number will appear onscreen. Copy or write it down for your reference so you won’t lose it again!

Quick Note: You may only follow this method if you have your Pag-IBIG Registration Tracking Number or RTN.

Read: Apply For The Pag-IBIG Calamity Loan Online

If you fall under the unfortunate circumstance of being unable to access the website or you may have forgotten your RTN, there are still some methods you may follow to retrieve your Pag-IBIG MID number.

Alternative Methods to Retrieve Your Pag-IBIG MID Number

Aside from the Pag-IBIG online verification, you may still verify or retrieve your Pag-IBIG MID Number by the means of:

  • Email;
  • Facebook;
  • Telephone; or
  • By visiting the nearest Pag-IBIG office

Here are these methods in detail:

Calling the Pag-IBIG hotline

You may contact their customer service by using their hotline number at (02) 8-724-4244.

Read: Pag-IBIG Housing Loan Monthly Amortization Table 2020

For faster access, tap 1 and then 3 when prompted. The procedure will include by being asked to provide the following info:

  1. Complete name (including middle name);
  2. Your mother’s maiden name;
  3. Your date of birth (DOB); and
  4. Your employment status.

NOTE: It is best to dial them using a telephone service, but if you do dial them through your prepaid mobile number, be sure to have a sufficient cellphone load or credits.

The process may take around 8-10 minutes since the agent may ask to spell out your name during the call in order to complete verification.

You will be given your Pag-IBIG MID number and/or RTN so make sure to keep a paper and pen close.

Read: Three-Month Moratorium to All Loans, Pag-IBIG Fund

The Pag-IBIG hotline is open 24/7 even on Sundays and holidays.

Contacting them through email

You can also retrieve your PAG-IBIG MID number via email. You can reach them through their email address at [email protected]

Here is an example of a template that you can use:

Dear Sir/Madam,

I would like to inquire about my Pag-IBIG MID number.

Here is a list of my personal information that you can use for verification:

  • Name: Juan Santos Dela Cruz
  • Date of Birth: January 1, 1990
  • Address: Maria Clara Street, Tondo, Manila
  • Mother’s Maiden Name: Maria Perez Santos

Thank you and more power to you and your agency!

The usual time it takes for Pag-IBIG to respond is less than a day. However, they might ask additional questions for verification such as being asked to provide a photo of your valid ID or a number of a valid ID.

Read: Pag-IBIG Members Can Now View and Pay Their Contributions Online!

Reach out to them through Facebook

You may contact them through their official Pag-IBIG Fund Facebook page. Do not forget to provide your complete name (including middle name), date of birth, mother’s maiden name, and date of birth.

Make sure that you contact ONLY THEIR OFFICIAL PAGE. There are a lot of scammers who would take advantage of the situation.

To give you a breather for this, here’s a link of their Official Facebook Page — click here.

Going directly to the Pag-IBIG Office

If all the previous methods just do not work for you, you may still choose to visit their nearest office to inquire about your Pag-IBIG MID number.

Upon your arrival, you will be asked for a piece of your identification, so, bring your valid ID.

Read: How to Apply for Pag-IBIG Fund Multi-Purpose Loan

From here, it’s easy-going. You’ll be asked certain questions like your mother’s maiden name, your DOB, and the like. There would be times when they’ll ask you for the last company you worked for.

If you have any questions or inquiries on how you can retrieve your  Pag-IBIG MID number or verification; as well as other related concerns, you can call the Pag-IBIG 24/7 hotline (02) 8-724-4244 or email [email protected]


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