Our banks hold a large amount of our money and therefore they should always be in reach. I think here in the Philippines, not all banks offer online banking. Although that’s the case, I think most banks here operate 24/7. Given the fact that timezones may be different and it’s our money, it’s our every right to know the status of our accounts. So if not all banks are accessible right beneath our noses, how can we contact them?

Just like businesses and establishments, banks have contact information too. You can refer to the following if you’re unsure if your bank offers which-is-which:

  • Their website
  • Email address
  • Domestic toll free number
  • International toll free number

Lucky you because in this article, we are listing contact information you can refer to if you have questions with regard to your financial accounts.

Contact information of top banks in the Philippines

BANK BDO Unibank (Banco De Oro)
WEBSITE https://www.bdo.com.ph/
DOMESTIC TOLL FREE 1-800-10-631-8000 (PLDT)
1-800-3-631-8000 (Digitel)
1-800-5-631-8000 (Bayantel)
1-800-8-631-8000 (Globelines)
EMAIL ADDRESS [email protected]

First one on our list is BDO (Banco De Oro). Being part of the biggest and widely known banks, BDO of course utilizes both mobile and online banking. With this, we can be assured that we can do banking 24/7 without having to wait for a representative through phone to grant our request.

BANK BPI (Bank of the Philippine Islands)
WEBSITE https://www.bpiexpressonline.com
DOMESTIC TOLL FREE 1-800-188-89100
EMAIL ADDRESS [email protected]

Read: How to apply for BPI Savings Account

Following Banco De Oro in this list is BPI (Bank of the Philippine Islands). Apart from BDO, BPI is also a well-known bank here in the Philippines. In fact, a lot of Filipinos choose these two banks mainly because of obvious reasons like:

  • They both offer mobile and online banking
  • Both banks can easily be contacted
  • ATMs of these banks are accordingly distributed nationwide

Although we need to understand that like other businesses, it’s not seen as competition. In fact, they help each other; hand-in-hand to properly and efficiently service our citizens.

BANK EastWest Bank
WEBSITE https://www.eastwestbanker.com
CUSTOMER SERVICE (02) 888-1700
DOMESTIC TOLL FREE 1-800-1888-8600
EMAIL ADDRESS [email protected]

Unlike BDO and BPI, EastWest is on a slightly different end. Yes, EastWest is quite popular for its investment and loan programs but unlike BDO and BPI, EastWest branches are slightly less than the two banks first on this list.

BANK Metrobank
WEBSITE http://www.metrobankcard.com
CUSTOMER SERVICE +632 8700 700;
(02) 870-0900
DOMESTIC TOLL FREE 1-800-1888-5775
INTERNATIONAL TOLL FREE Not Available at the moment. We will keep you posted.
EMAIL ADDRESS [email protected]

Now coming next to BDO and BPI in terms of branches is Metrobank. Like BDO and BPI, you should see a Metrobank in both rural and urban areas.

Read: Metrobank Home Loan For OFWs

BANK Landbank
WEBSITE www.landbank.com
CUSTOMER SERVICE (+632) 405-7000
DOMESTIC TOLL FREE 1-800-10-405-7000
INTERNATIONAL TOLL FREE Not Available at the moment. We will keep you posted.
EMAIL ADDRESS [email protected]

If you’re not familiar with Landbank, Landbank is the bank that is present to assist cultural workers like fishermen and farmers. Although there are banks sprouting now that is directed to these types of citizens, Landbank still continues to service who they’re supposed to service.

WEBSITE https://www.psbank.com.ph/
CUSTOMER SERVICE (632) 845-8888
DOMESTIC TOLL FREE Not Available at the moment. We will keep you posted.
INTERNATIONAL TOLL FREE Not Available at the moment. We will keep you posted.
EMAIL ADDRESS [email protected]


 BANK China Bank
WEBSITE http://www.chinabank.ph
CUSTOMER SERVICE (632) 88-55-888
DOMESTIC TOLL FREE 1-800-1888-5888 (PLDT)
1-800-3888-5888 (Digitel)
INTERNATIONAL TOLL FREE (011) 800-1-888-5888
EMAIL ADDRESS [email protected]

Yes, you read that right; Chinabank is a bank here in the Philippines. Although it says China in its name, they are not limited to serve only Chinese people in the Philippines. Just like BDO, Chinabank also offers Kabayan Savings. Though I am not too sure on what their grounds are and the things they offer; it’s best that you visit their website or to contact them directly for it.

BANK PNB (Philippine National Bank)
WEBSITE http://www.pnb.com.ph
CUSTOMER SERVICE (632) 573-8888
DOMESTIC TOLL FREE 1-800-481-2885
INTERNATIONAL TOLL FREE Not Available at the moment. We will keep you posted.
EMAIL ADDRESS [email protected]

Read: How to Enroll on PNB Online Banking or PNB Net Banking

BANK RCBC (Rizal Commercial Banking Corporation)
WEBSITE https://www.rcbc.com/
CUSTOMER SERVICE 632 877 RCBC (877-7222)
DOMESTIC TOLL FREE 1 800 10000 RCBC (1-800-10000-7222)
INTERNATIONAL TOLL FREE (International Access Code) + 800 – 8888 – 7222
EMAIL ADDRESS [email protected]

Similar with Chinabank, RCBC also accommodates customers all around the country. Even if it only says Rizal in its name, their service is not entirely for Rizalenos only. Their main office is located at Yuchengco Tower, RCBC Plaza 6819 Ayala Avenue, Makati City. So if you have any concerns with your banking with them, you can contact them or proceed to their main office.

BANK UCPB (United Coconut Planters Bank)
WEBSITE https://www.rcbc.com/
CUSTOMER SERVICE (02) 811-9111
DOMESTIC TOLL FREE 1-800-1-888-9777
INTERNATIONAL TOLL FREE Not available at the moment. We will keep you posted.
EMAIL ADDRESS [email protected]


BANK Maybank
WEBSITE www.maybank.com.ph
CUSTOMER SERVICE (+632)588-3888
DOMESTIC TOLL FREE 1800 10 588 3888
INTERNATIONAL TOLL FREE Not available at the moment. We will keep you posted.
EMAIL ADDRESS [email protected]

As you may have noticed, there are a lot of banks that are currently servicing our country. The banks range from what they have to offer and what types of programs they have. Although not all banks are advanced and are as flexible as others, they still serve one purpose and that is to secure our finances and help us keep it in a timely manner.

So to help everyone, we’ve compiled the list of the banks here in the Philippines and gathered their contact information. This includes the website where you can see what types of programs or promotions they offer; their email address for you to be able to send them an email about an issue or inquiry; and their contact numbers.

Read Also: Banks in the Philippines: Maintaining Balance of Different Account Types


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