[UPDATED] How to Set Appointment for Multi-Purpose NBI Clearance Online

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The Department of Justice (DOJ) announces that the applicant for NBI clearance can fill-out the Application Form and pay online thru the help of accredited banks and Bayad Centers. The NBI online registration system aims to eliminate the long lines and chaos of applicants every time they need an NBI clearance.


Although the system is not completely online because you still need to appear personally in NBI office for photo and fingerprint capture, still it shortens the process of getting NBI clearance. In the old system or if you apply in the NBI Office you have 6 steps to complete to get the clearance; Fill-up Form > Data Check > Payment > Encoding > Data Entry > Photo & Fingerprint Capture > Clearance Printing.

If you use the Online registration system you have only 3 steps to complete; Online Registration, Appointment and e-Payment > Photo & Fingerprint Capture > Clearance Printing. It eliminates the three steps where you need to fall in line and wait for your turn.

NBI Announce that effective December 27, 2016, the NBI Clearance Processing will strictly implement the NO APPOINTMENT NO ENTRYPOLICY for NBI clearance applicants. No appointment will be available on the same day of application. All NBI Clearance applicants are advised to register online and have their appointment date set in advance.

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In this tutorial I will show you the steps how to apply for NBI clearance online, I assume that you are a first time user or new applicant.

To set an Appointment for NBI Clearance Online, follow these steps

Step 1. Go to NBI official website https://clearance.nbi.gov.ph/ and on the right part of the screen you will see a Register as new account section, tick “No” checkbox to register as new account, then fill out the form with your name and a valid email address, confirmation will be sent in this email. After you fill out the form with your personal info, read and agree to the Terms of service by ticking the “I accept the Terms of Service” checkbox located at the bottom of the form, then hit the Sign Up button.

NBI Clearance Online appointment

Step 2. Confirm that the information you entered are correct by clicking “Yes”

NBI Clearance online - Confirm Information

Step 3. Login to NBI Clearance website using your email and password that you provide earlier.

NBI Clearance Online - Login

Step 4. Now that you’re inside the system, you can now fill out the application form completely, make sure that all info you entered are correct. Click “Save Information” if you’re done.

NBI Clearance Online Application form

Step 5. Double check again all the info you entered, make sure that all are correct to avoid future problems, you can easily edit if you found errors using “Edit Information” at the right side. If everything OK select “Apply for Clearance” button.

Apply for NBI Clearance Online

Step 6. After you click “Apply for Clearance” button small confirmation window will pop up, confirm by entering the type of ID to be presented then click “I Agree” button.

NBI Clearance Online - ID Presented

Step 7. Important reminder will appear, make sure to read and understand then click Okay.


NBI Clearance Online - Important Reminder

Step 8. Next step is to set an appointment, Select NBI Branch, Choose date, select the purpose and purpose detail. (See the screenshot). The amount will automatically appear after you complete the selection and take note the additional service charge.

NBI Clearance Online - Set Appointment Online

Step 9. To complete the transaction you need to select the payment option. Available option are Banks (Over the counter), Banks (Online), Mobile Payment and Bayad Center. Select the most convenient payment option for you, follow the instructions how to pay then proceed to payment.

NBI Clearance Online - Payment Options

Step 10. Read the Payment reminder then click “Proceed”

NBI Clearance Online - Payment Reminder

Step 11. Review the Payment transactions summary, then “Proceed to Payment”

NBI Clearance - Payment Transactions Summary

Step 12. After choosing the payment option and completing the details, you will see this confirmation page.

NBI Clearance - Payment Confirmation

Step 13. Now to verify the status of your NBI Clearance application, go to Transactions tab, Click the “Payment Instruction” on the actions section to see the procedure how to pay, it will depend on your selected payment options.

NBI Online Application - Transactions Tab

That’s it you’re now successfully apply for NBI clearance online and set an appointment. Don’t forget the following; 2 valid ID’s, Printed NBI clearance application with reference code and follow the appropriate dress code allowed in the NBI Clearance Outlets.

When you arrive at the NBI office of your choice inform the NBI personnel that you already applied online and if you’re lucky that your name was not “Hit” you can get your clearance after a few hours. If your name was “Hit” you have no choice but wait for a week to clear your name.

Disclosure: I am not affiliated with the National Bureau of Investigation (NBI) if you have problems or questions about the system, these are the official NBI contact numbers; GLOBE: 09179999421 / 09179999418, SMART: 09204129999 / 09995699964,  please note that you can contact them during Working Days Only (9am-5pm)

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